I won a ring in the raffle. Then received an email stating that an unauthorized purchas...

GetHuman1958781's customer service issue with Wish.com from January 2019

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The issue in GetHuman1958781's own words
I won a ring in the raffle. Then received an email stating that an unauthorized purchase would be refunded. I did not need a refund. I want the ring from the raffle that i won. I still have an order confirmation if one is needed to complete the order. Now because i have emailed multiple times reguarding this situation my account has been suspended. I'm very upset at how this is being handled. I want my ring and I want my account unsuspended. I feel like my free gift was taken away simply because it was free. I have placed many orders and had no issues when I was using my mother's account. Now that I've made my own account I'm haveing multiple issues and everytime customer care is contacted they offer no resolutions and no actual responses. Everything is automated and not even pertaining to the issues that customer care was emailed about to begin with. The fact that a person can not simply type the issue and get a solution is very frustrating. I hope this gets a real result.
GetHuman1958781 did not yet indicate what Wish.com should do to make this right.
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How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?How Do I Return My Item to Wish.com?
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Customer service issue
Reported by GetHuman1958781
Jan 14th, 2019 - 9 mons ago
I have an issue with Wish.com too
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Seen by 5 customers so far
Similar issue to 36072 others
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GetHuman1958781 started working on this issue
Jan 14th 1:28am