My orders were all 'refunded' because I needed to have proof of purchase on my end whic...

GetHuman1691902's customer service issue with Wish.com from December 2018

2 views
 | 
27774 similar
 | 
0 following
Help with my Wish.com issue
First: share to improve GetHuman1691902's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1691902's next move: go to the Wish.com help center.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1691902 will want to follow the link below to head to their help center. We will check on GetHuman1691902 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1691902 may need:
Account username and Account password
The issue in GetHuman1691902's own words
My orders were all 'refunded' because I needed to have proof of purchase on my end which required a bank statment proving I had made a purchase from Wish. I have some definite issues with this* The payment went through last week when I first made the purchase and they are only just asking for a bank statement now* I don't have any bank statements proving I have ever bought anything from Wish because this was my first time purchasing so instead I had to send a screenshot of debit history from my banking app* and lastly, Wish told me I have been refunded for the purchases which I have not been.
GetHuman1691902 did not yet indicate what Wish.com should do to make this right.
I have an issue with Wish.com too
How GetHuman1691902 fixed the problem
We are waiting for GetHuman1691902 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Having Wish.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Wish.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1691902 fixes it.
This email address isn't valid

Wish.com

Customer service issue
Reported by GetHuman1691902
Dec 5th, 2018 - 2 mons ago
I have an issue with Wish.com too
Not resolved
Seen by 2 customers so far
Similar issue to 27774 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1691902 started working on this issue
Dec 5th, 2018 12:26am