Beyond frustrated with this website. I love buying items, but never get them on time...

GetHuman1463654's customer service issue with from November 2018

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The issue in GetHuman1463654's own words
Beyond frustrated with this website. I love buying items, but never get them on time. "request a refund" is there for a reason. I only ever request a refund if I didn't receive my item in the timeframe. But now I'm "flagged for excessive refunds". I'm NOT responsible for my items not arriving on time. This is unfair, request a refund is an option, if you don't want to give refunds remove the option!!! The arrival time for this item was Oct **th, now its changed to Nov *th. This is also ridiculous to change the estimated arrival time so that people don't request refunds. I'll take my business elsewhere.
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Customer service issue
Reported by GetHuman1463654
Nov 1st, 2018 - a mon ago
I have an issue with too
Not resolved
Seen by 2 customers so far
Similar issue to 18427 others
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GetHuman1463654 started working on this issue
Nov 1st 1:59pm