Ordered a gaming PC on wish.com.*The merchant provided with fraudulent tracking number...

GetHuman-sevalap's customer service issue with Wish.com from October 2018

Help with my Wish.com issue
The issue in GetHuman-sevalap's own words
Ordered a gaming PC on wish.com.*The merchant provided with fraudulent tracking number. It was marked as delivered to a wrong location. The item was later removed together with the merchant. Wish.com refunded the order to "wish cash". Asked them to refund to credit card. They falsely claimed (twice) that my card was not charged at all. They do not cooperate to understand my request and to issue the proper refund to my credit card. Need help.
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Wish.com

Customer service issue
Reported by GetHuman-sevalap
Oct 20th, 2018 - a mon ago
I have an issue with Wish.com too
Fixed
Seen by 6 customers so far
Similar issue to 15664 others
0 customers following this
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Timeline
GetHuman-sevalap started working on this issue
Oct 20th 5:11pm
GetHuman-sevalap indicated the issue is not fixed yet.
Oct 20th 5:13pm