In February l ordered a silver naural gemstone ring white sapphire. It was suppose to a...

GetHuman765605's customer service issue with from June 2018

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GetHuman765605's next move: find and follow the right step-by-step guide. doesn't have a customer phone number that is answered by an agent. Instead, GetHuman765605 will need to dig through the advice provided by, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman765605 can let us know if they help or not.
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The issue in GetHuman765605's own words
In February l ordered a silver naural gemstone ring white sapphire. It was suppose to arrive by *******, which I never received. It apparently arrived in customs, YW, USA (not sure what yw means). I have tried to contact customer service more than once to resolve this matter but have been unsuccessful. Every time I tried to get in contact with customer service, the site would never pull up on Wish under customer service. That is why I'm now attempting to contact someone again. I would like a refund if I'm entitled to one.
GetHuman765605 did not yet indicate what should do to make this right.
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Customer service issue
Reported by GetHuman765605
Jun 9th, 2018 - a yr ago
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Seen by 4 customers so far
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GetHuman765605 started working on this issue
Jun 9th, 2018 3:45am
GetHuman765605 indicated the issue is not fixed yet.
Jun 13th, 2018 8:25pm