We waited four and a half months almost for internet and they kept saying it would be t...
GetHuman819469's customer service issue with Windstream from June 2018
Help with my Windstream issue
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Before contacting them, items GetHuman819469 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman819469's own words
We waited four and a half months almost for internet and they kept saying it would be this day and that day, we were sick of it so my wife called a loyalty person and she was told that they are putting money on our account to go towards our bill? So when will that be?
GetHuman819469 did not yet indicate what Windstream should do to make this right.
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