My modem indicates that Wi-Fi is working but the internet light is ready. All of my dev...

GetHuman815587's customer service issue with Windstream from June 2018

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The issue in GetHuman815587's own words
My modem indicates that Wi-Fi is working but the internet light is ready. All of my devices say no internet connection. The device the router is connected to has a flickering power light. I have unplugged and allowed all items to reset multiple times, turned power off, and checked power connections, and have been without internet since Friday
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Windstream

Customer service issue
Reported by GetHuman815587
Jun 24th, 2018 - 4 mons ago
I have an issue with Windstream too
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Seen by 5 customers so far
Similar issue to 256 others
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Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman815587 started working on this issue
Jun 24th 2:18pm