Getting disconnected from internet when receiving a phone call.

GetHuman750940's customer service issue with Windstream from June 2018

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Help with my Windstream issue
Before contacting them, items GetHuman750940 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
GetHuman750940's next move: have a Windstream rep call.
Always use the GetHuman Phone tocall Windstream. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman750940's own words:
The problem I ran into: Getting disconnected from internet when receiving a phone call.
I trust that Windstream will make this right and come up with a resolution that is fair.
Help with my Windstream issue
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Windstream

Customer service issue
Reported by GetHuman750940
Jun 5th, 2018 - 2 mons ago
I have an issue with Windstream too
Not resolved
Seen by 2 customers so far
Similar issue to 165 others
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Timeline
GetHuman750940 started working on this issue
Jun 5th 1:59am