Internet isn’t working but bill is payed

GetHuman640332's customer service issue with Windstream from April 2018

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The issue in GetHuman640332's own words
The problem: Internet isn’t working but bill is payed
GetHuman640332 did not yet indicate what Windstream should do to make this right.
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Windstream

Customer service issue
Reported by GetHuman640332
Apr 29th, 2018 - 7 mons ago
I have an issue with Windstream too
Not resolved
Seen by 2 customers so far
Similar issue to 938 others
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Timeline
GetHuman640332 started working on this issue
Apr 29th 9:58pm