on *-**-** american home shield replace my refrigerator with a new whirlpool model wrs...

GetHuman5868605's Complaint issue with Whirlpool from March 2021

Help with my Whirlpool issue
First: share to improve GetHuman5868605's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5868605 may need:
Name, Email address, Billing address, Phone number, and Order number
The issue in GetHuman5868605's own words
on *-**-** american home shield replace my refrigerator with a new whirlpool model wrs***sdhz**, serial * hra******* and i started to have problem with the ice maker , i call in the * year factory warranty the sane day the delivered the ref to * *-***-***-**** the problem was the ice maker was only making ice every other day and skiping a day, , the warranty company, contacted the company that service your whirlpool product . , which is diamond factory service, , i was told to contact then in * days if i did'nt hear from, i call them at * ***-***-**** and was told that they do not service in my area which is about * miles from they company my zip code is ****** which is a black area, i again call mrs april at * ***-***-**** and told her the problem , i was told that i mite have to pay a private company to service my ref. why do i have a factory warranty and can't get service on a new ref. is it because where i live at ? i'm very upset and will not buy another wherlpoold app. any more if this is the problem the b.b.b will be nitified, what am i suppose to do now,?, my phone number is * ***-***-****, hm and ***-***-**** cell allen mcclinton , **** louisiana blvd , east st.louis , ill, *****

GetHuman5868605 did not yet indicate what Whirlpool should do to make this right.

How GetHuman5868605 fixed the problem

We are waiting for GetHuman5868605 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Whirlpool's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Whirlpool issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Whirlpool

Complaint issue
Reported by GetHuman5868605
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1086 others
0 customers following this

Timeline

GetHuman5868605 started working on this issue
Mar 20th 6:15pm