on *-**-** american home shield replace my refrigerator with a new whirlpool model wrs...

GetHuman5868605's Complaint issue with Whirlpool from March 2021

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The issue in GetHuman5868605's own words
on *-**-** american home shield replace my refrigerator with a new whirlpool model wrs***sdhz**, serial * hra******* and i started to have problem with the ice maker , i call in the * year factory warranty the sane day the delivered the ref to * *-***-***-**** the problem was the ice maker was only making ice every other day and skiping a day, , the warranty company, contacted the company that service your whirlpool product . , which is diamond factory service, , i was told to contact then in * days if i did'nt hear from, i call them at * ***-***-**** and was told that they do not service in my area which is about * miles from they company my zip code is ****** which is a black area, i again call mrs april at * ***-***-**** and told her the problem , i was told that i mite have to pay a private company to service my ref. why do i have a factory warranty and can't get service on a new ref. is it because where i live at ? i'm very upset and will not buy another wherlpoold app. any more if this is the problem the b.b.b will be nitified, what am i suppose to do now,?, my phone number is * ***-***-****, hm and ***-***-**** cell allen mcclinton , **** louisiana blvd , east st.louis , ill, *****

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Complaint issue
Reported by GetHuman5868605
Mar 20th, 2021 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1086 others
0 customers following this


GetHuman5868605 started working on this issue
Mar 20th, 2021 6:15pm