on *-**-** american home shield replace my refrigerator with a new whirlpool model wrs***sdhz**, serial * hra******* and i started to have problem with the ice maker , i call in the * year factory warranty the sane day the delivered the ref to * *-***-***-**** the problem was the ice maker was only making ice every other day and skiping a day, , the warranty company, contacted the company that service your whirlpool product . , which is diamond factory service, , i was told to contact then in * days if i did'nt hear from, i call them at * ***-***-**** and was told that they do not service in my area which is about * miles from they company my zip code is ****** which is a black area, i again call mrs april at * ***-***-**** and told her the problem , i was told that i mite have to pay a private company to service my ref. why do i have a factory warranty and can't get service on a new ref. is it because where i live at ? i'm very upset and will not buy another wherlpoold app. any more if this is the problem the b.b.b will be nitified, what am i suppose to do now,?, my phone number is * ***-***-****, hm and ***-***-**** cell allen mcclinton , **** louisiana blvd , east st.louis , ill, *****
GetHuman5868605 did not yet indicate what Whirlpool should do to make this right.