GetHuman5868056's Complaint issue with Whirlpool from March 2021

Help with my Whirlpool issue
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The issue in GetHuman5868056's own words
I PURCHASE A NEW WHIRLPOOL REFRIGATOR ON *-**-** MODLEWRS***SDHZ** , And i fill out the warrent card by phone, serial * hra******* , and started having problem with the ice maker, i call the warrent company and talk to a mrs jan.bee at *-***-***-**** and she gave me the service company name diamond factory service co. in st louis,mo. i call them at*-***-***-**** and was told that they service whirlpool appliance , but they don't service my zip code ***** , , i call the warrent company * times and can't get any service, this company is about * miles from my home ,what is the problem ? is it because i live in a black area, i will never buy another whirlpool again , your warrenty is no good, what should i do .they told me i mite have to pay a private co. to come out and i'll have to pay them for service on a new applance i only had for * days, this is not right .,what good is a factory warrent if you can't service , , now i'm going to the bbb and file a complant and possible take other action , please pass this on to the president of your company.

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Complaint issue
Reported by GetHuman5868056
Mar 20th, 2021 - 2 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 1085 others
0 customers following this


GetHuman5868056 started working on this issue
Mar 20th, 2021 3:36pm