My Model WMH*****CS-* microwave has intermittently stopped working, since we purchased...

GetHuman-maryewol's customer service issue with Whirlpool from November 2018

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The issue in GetHuman-maryewol's own words
My Model WMH*****CS-* microwave has intermittently stopped working, since we purchased it. I believe it has something to do with the door latch, because that is the prompt that shows up. If we let it sit for an hour or so sometimes it starts to work again. It has again stopped working and will not start. Wonder if this is a problem with this unit, some forums say it is, and what parts might be necesssary to fix it.
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Whirlpool

Customer service issue
Reported by GetHuman-maryewol
Nov 28th, 2018 - 9 mons ago
I have an issue with Whirlpool too
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Seen by 3 customers so far
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GetHuman-maryewol started working on this issue
Nov 28th, 2018 4:48pm