I purchased a special order fridge through menards of st cloud mn waited a month for it...

GetHuman984831's customer service issue with Whirlpool from August 2018

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The issue in GetHuman984831's own words
I purchased a special order fridge through menards of st cloud mn waited a month for it and when i unwrapped it there is a dent in the lower right door i talked to a rep at menards she wanted to give me ***.** discount my wife wants a replacement door is it under warranty and how do i go about getting a replacement door. Model wrs***sdhzo*. Serial no. Hr ******** my name is mitchel nesland. *** ** nd ave no st cloud mn. Phone number. ********** contact me anytime thank you and im lookin forward to your response
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Whirlpool

Customer service issue
Reported by GetHuman984831
Aug 13th, 2018 - a yr ago
I have an issue with Whirlpool too
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Seen by 4 customers so far
Similar issue to 368 others
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Timeline
GetHuman984831 started working on this issue
Aug 13th, 2018 12:31pm
GetHuman984831 indicated the issue is not fixed yet.
Aug 13th, 2018 3:58pm