You sold us a defective oven last Sept. The * replacements were also defective. Product...

GetHuman-mcass's customer service issue with Whirlpool from June 2018

2 views
 | 
219 similar
 | 
0 following
Help with my Whirlpool issue
First: share to improve GetHuman-mcass's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mcass's next move: talk to Whirlpool when they open (we'll send a note).
Whirlpool's call center is closed now. We will text or email GetHuman-mcass when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-mcass can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-mcass may need:
Name, Email address, Billing address, Phone number, and Order number
The issue in GetHuman-mcass's own words
You sold us a defective oven last Sept. The * replacements were also defective. Products Exchange, with whom I've dealt with twice before are supposed to call me about a recommended buy back and removal of **.**THIS HAS NOT HAPPENED* CALLS IN TO WHIRLPOOL DON'T WORK
GetHuman-mcass did not yet indicate what Whirlpool should do to make this right.
I have an issue with Whirlpool too
How GetHuman-mcass fixed the problem
We are waiting for GetHuman-mcass to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Whirlpool's attention and get better help faster. Tap below to get started.
Having Whirlpool issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Whirlpool email you?
This email address isn't valid
Follow this issue
See how GetHuman-mcass fixes it.
This email address isn't valid

Whirlpool

Customer service issue
Reported by GetHuman-mcass
Jun 4th, 2018 - 4 mons ago
I have an issue with Whirlpool too
Not resolved
Seen by 2 customers so far
Similar issue to 219 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mcass started working on this issue
Jun 4th 3:42pm