We have been virtually w*o an oven since March **. We have had * shutdowns*lockouts af...

GetHuman-mcass's customer service issue with Whirlpool from June 2018

Help with my Whirlpool issue
We have been virtually w*o an oven since March **. We have had * shutdowns*lockouts after self cleaning, now I find to be a chronic KA problem. We had the same shutdown on oven **. Product Ex change is to buy it back and remove this unreliable and dangerous (potential gl***)ASAP. No call as promised. My first call was to be transferred to Product Exchange. The call was dropped. I have tried ** times to get help after that. The "Whirlpool Customer Experience" that cheerily greets me CANNOT TAKE MY CALL !!!!!
I trust that Whirlpool will make this right and come up with a resolution that is fair.
Help with my Whirlpool issue
How GetHuman-mcass fixed the problem:
Told them to give me a full refund and come get this out of my house
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Whirlpool

Customer service issue
Reported by GetHuman-mcass
Jun 4th, 2018 - 2 mons ago
I have an issue with Whirlpool too
Fixed
GetHuman-mcass shared how to fix
Seen by 5 customers so far
Similar issue to 105 others
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GetHuman-mcass started working on this issue
Jun 4th 3:32pm
GetHuman-mcass confirmed the issue is fixed. Hooray!
Jun 7th 4:34pm