I am a technophobe but my progeny equipped me with an IPad and a smart phone.and became...

GetHuman-colmgall's customer service issue with WhatsApp from March 2019

10 views | 50223 similar | 0 following
Help with my WhatsApp issue
GetHuman-colmgall's next move: find and follow the right step-by-step guide.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-colmgall will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-colmgall can let us know if they help or not.
The issue in GetHuman-colmgall's own words
I am a technophobe but my progeny equipped me with an IPad and a smart phone.and became a WhatsApp user. I was notified that my what's app would cease by end March unless I updated it A password was required and I attempted to supply it from memory and failed in each instance I tried the alternative approach but because I failed one - a cookery question could not proceed to the rest. My extended family and close friends have probably blame our non contact on me. As I am a hemiplegic the time it takes to fill up questionnaires exasperates me and my children who donated the iPad work in other countries and travel so I cannot draw on their help**** *My email address that I have used for some years is deemed non valid ********have been using Whatapps for several months a

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WhatsApp

Customer service issue
Reported by GetHuman-colmgall
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 50223 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used

Timeline

GetHuman-colmgall started working on this issue
Mar 28th, 2019 5:02pm
GetHuman-colmgall indicated the issue is not fixed yet.
Mar 29th, 2019 7:34pm
GetHuman-colmgall indicated the issue is not fixed yet.
Mar 29th, 2019 11:55pm
GetHuman-colmgall indicated the issue is not fixed yet.
Apr 1st, 2019 8:54am
GetHuman-colmgall indicated the issue is not fixed yet.
Apr 4th, 2019 10:13am