Hi,**Please find the attached screenshot for my mobile details.**Problem: Someone told...
GetHuman-kmuniya's customer service issue with WhatsApp from January 2019
Help with my WhatsApp issue
How did GetHuman-kmuniya do it?
Waiting to hear how GetHuman-kmuniya fixed the problem to share with other customers.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-kmuniya's own words
Hi,**Please find the attached screenshot for my mobile details.**Problem: Someone told me to login to some other website so I went to that website. It was asking me to enter my WhatsApp mobile number so I entered and then it was asking me to enter the OTP number which I received in my mobile. Once I entered OTP, that guy started using my WhatsApp account. He changed my WhatsApp DP and status.**Now he is threating me like, he is going to send abuse message to all my contacts. So I want to protect my WhatsApp account number from that person. **Please do call back to my WhatsApp number *** ************Here, I have attached my mobile IMEI number details. **Request you to save my account from that person. Please**Regards,*Muniyaraj.K**** **********
GetHuman-kmuniya did not yet indicate what WhatsApp should do to make this right.
I have an issue with WhatsApp too
How GetHuman-kmuniya fixed the problem
We are waiting for GetHuman-kmuniya to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.