Hi,**Please find the attached screenshot for my mobile details.**Problem: Someone told...

GetHuman-kmuniya's customer service issue with WhatsApp from January 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-kmuniya's own words
Hi,**Please find the attached screenshot for my mobile details.**Problem: Someone told me to login to some other website so I went to that website. It was asking me to enter my WhatsApp mobile number so I entered and then it was asking me to enter the OTP number which I received in my mobile. Once I entered OTP, that guy started using my WhatsApp account. He changed my WhatsApp DP and status.**Now he is threating me like, he is going to send abuse message to all my contacts. So I want to protect my WhatsApp account number from that person. **Please do call back to my WhatsApp number *** ************Here, I have attached my mobile IMEI number details. **Request you to save my account from that person. Please**Regards,*Muniyaraj.K**** **********
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Customer service issue
Reported by GetHuman-kmuniya
Jan 9th, 2019 - a mon ago
I have an issue with WhatsApp too
Seen by 3 customers so far
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
WhatsApp Version Type
Device Used
GetHuman-kmuniya started working on this issue
Jan 9th 2:59am
GetHuman-kmuniya confirmed the issue is fixed. Hooray!
Jan 9th 3:01am