Hi.This is MATHEW KARAURI IGWETA from Kenya ,phone number:*************.*My problem:*I...

GetHuman-igwetama's customer service issue with WhatsApp from August 2018

3 views | 10094 similar | 0 following
Help with my WhatsApp issue
GetHuman-igwetama's next move: find and follow the right step-by-step guide.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-igwetama will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-igwetama can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-igwetama may need:
Account Number, Email on Account, Phone Number, Name of Account Holder, Country, WhatsApp Version Type, and Device Used
The issue in GetHuman-igwetama's own words
Hi.This is MATHEW KARAURI IGWETA from Kenya ,phone number:*************.*My problem:*I have this person in the same country by the name Eric,phone number:************* who has formed a WhatsApp group called MIATHENE PUNDITS.,formed in **** in Kenya.This person has gone ahead to use my own photo as the the group profile picture without my consent. When asked why,he goes ahead with fellow group members to use derogatory language to defame my person and to add and insult to an injury, Eric goes ahead to add me in the group several times after my voluntary departure from the said group.*In relation to this,I call upon you to crack the whip in order for this to stop instantly.*How I request to be assisted:**.Call Eric :************* and warn him against using my personal info without my consent to form WhatsApp groups.**.Restrict him from using my photos and contacts in WhatsApp without my express consent**.Pull down the WhatsApp group: MIATHENE PUNDITS before it bring more pain in my peace.**Your expeditious help will be highly appreciated. *Thanks in advance**Yours,*Aggrieved customer.*Mathew Karauri Igweta,**************,******@***.com

GetHuman-igwetama did not yet indicate what WhatsApp should do to make this right.

How GetHuman-igwetama fixed the problem

We are waiting for GetHuman-igwetama to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-igwetama fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-igwetama
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 10094 others
0 customers following this


GetHuman-igwetama started working on this issue
Aug 27th, 2018 8:29am
GetHuman-igwetama shared this issue with your circles on Google+
Aug 27th, 2018 8:30am