After using a replacement phone while my own was getting the screen repaired I did a ba...

GetHuman909326's customer service issue with WhatsApp from July 2018

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Help with my WhatsApp issue
GetHuman909326's next move: try the WhatsApp help center again.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman909326 will want to follow the link below to head to their help center. We will check on GetHuman909326 later to make sure it's all set or try to help escalate.
The issue in GetHuman909326's own words
After using a replacement phone while my own was getting the screen repaired I did a back up of my data to my google drive account (and to be safe I did a back up in two different emails, *****@***.com and *****@***.com) and when I came back to my own phone, and tried to restore my content everything was deleted because whatsapp did not allow me to use any of those two accounts as my back up accounts. *I have tried several ways listed on the site to attempt to reinstate my historic but have still not been able to restore my content. I have lost EVERYTHING I had since I got this phone. *I need the historic since I have important contract related information in them that I will have to use and that I also need to have in my records. *Please give me an alternative to what is online or unblock my account to allow me to restore my content from my google drive accounts.
GetHuman909326 did not yet indicate what WhatsApp should do to make this right.
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WhatsApp

Customer service issue
Reported by GetHuman909326
Jul 23rd, 2018 - 10 mons ago
I have an issue with WhatsApp too
Fixed
Seen by 3 customers so far
Similar issue to 4763 others
0 customers following this
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Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used
Timeline
GetHuman909326 started working on this issue
Jul 23rd, 2018 6:58pm
GetHuman909326 indicated the issue is not fixed yet.
Jul 24th, 2018 12:40pm
GetHuman909326 confirmed the issue is fixed. Hooray!
Jul 26th, 2018 8:38pm