Contact is online but status says 'Last seen...' (current time) instead of 'Online
GetHuman-stylewat's customer service issue with WhatsApp from July 2018
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If you are having app or service issues then you should report it through the app. If you reset your device or delete the app and re-download it that may help too
The issue in GetHuman-stylewat's own words
Dear Sir*Madam,**I have a contact whose status, rather than showing them as 'online' (when they ARE online) is showing them as 'Last seen today at **:**' (current time) and then, when they go offline, it reverts to 'Last seen yesterday at **:**'. **Then when they come back on, again, instead of saying 'online', it says 'Last seen today at **:**' (current time) but reverts to 'Last seen yesterday at **:**' when they go offline.**I am very confused as to why, when they ARE actually 'Online', it shows the current time as a 'Last seen...' instead of as 'Online' and then reverts to yesterday's last seen time when they go offline. **It is not a time-zone thing as we live in the same country and I have updated date*time settings* it made no difference.**I would greatly appreciate your help as to why this is happening as it's very confusing.**Kind regards**EDIT: Thank you to the person who suggested I re-install WhatsApp* I did so but unfortunately it has made no difference. I have also reported the issue via the WhatsApp app on my phone.**EDIT: This problem is now happening with the majority of my contacts (even those whom I know normally have their online status hidden)
GetHuman-stylewat did not yet indicate what WhatsApp should do to make this right.
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