Trying to go back to move my account to old whatsApp number, it appears a there is some communication problem between machine and human - can be resolved only by a human touch

GetHuman-j_ghoshu's customer service issue with WhatsApp from May 2018

27 views | 99 similar | 0 following
Help with my WhatsApp issue
GetHuman-j_ghoshu's next move: find and follow the right step-by-step guide.
WhatsApp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-j_ghoshu will need to dig through the advice provided by WhatsApp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-j_ghoshu can let us know if they help or not.
The issue in GetHuman-j_ghoshu's own words
*) My whatsApp number is *** **********. The number originated in India (Country Code **). However, I was having some video chat problem and went to T-Mobile for help. The service personal during the process deleted my account and reloaded WhatsApp using my US number (* *** *** ****). I have lost all communications, photos etc in whatsApp. *I asked the service agent to revert my acct to original number. But was not successful. I tried to do the same for last ** hrs without any success. I get two options an SMS message to new number (India number), sms message does not arrive in time. Once it arrived but indicated I waited too long - I was not. I never received any phone calls in my (India number)*What I did: I have a dual SIM LeNovo *G phone from India. I inserted the Indian Phone number carrying SIM (Vodafone) in the phone. *Made text message option to arrive at Indian Number. *Because of non-receipt of phone or SMS, when I make another request the time lag to validate my number doubles. It is now ** hrs, I am afraid it will increase to ** hrs next time Unless I get a live agent to fix my problem. Please, I request your help in redressing this problem. I USE EXCLUSIVELY WHATAPPTHRU THIS NUMBER TO MY RELATIVES AND FRIENDS. *THanks. Jita Ghosh

GetHuman-j_ghoshu did not yet indicate what WhatsApp should do to make this right.

I just love it
How GetHuman-j_ghoshu fixed the problem

We are waiting for GetHuman-j_ghoshu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get WhatsApp's attention and get better help faster. Tap below to get started.
Having WhatsApp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-j_ghoshu fixes it.
This email address isn't valid

WhatsApp

Customer service issue
Reported by GetHuman-j_ghoshu
May 31st, 2018 - 2 years ago
Fixed
Seen by 27 customers so far
Similar issue to 99 others
0 customers following this
Items needed
Account Number
Email on Account
Phone Number
Name of Account Holder
Country
WhatsApp Version Type
Device Used

Timeline

GetHuman-j_ghoshu started working on this issue
May 31st, 2018 3:01pm
GetHuman-j_ghoshu indicated the issue is not fixed yet.
May 31st, 2018 4:07pm
GetHuman-j_ghoshu indicated the issue is not fixed yet.
May 31st, 2018 4:08pm
GetHuman-j_ghoshu indicated the issue is not fixed yet.
Jun 1st, 2018 9:45pm
GetHuman-j_ghoshu indicated the issue is not fixed yet.
Jun 2nd, 2018 4:55pm
GetHuman-j_ghoshu indicated the issue is not fixed yet.
Jun 3rd, 2018 6:38pm
GetHuman-j_ghoshu indicated the issue is not fixed yet.
Jun 6th, 2018 10:26pm
GetHuman-j_ghoshu indicated the issue is not fixed yet.
Jun 6th, 2018 10:30pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies