Western Union didn't work out and neither did you.

GetHuman-tricel's customer service issue with Western Union from December 2019

Help with my Western Union issue
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The issue in GetHuman-tricel's own words
Want to wire $** to my Marine grandson stationed in Okinawa. Tried Western Union several times two different in-store kiosks (Walgreen's and Brookshire's in Sulphur Springs TX) - the kiosks would not accept complete information) and online at Western Union webpage (https:**www.westernunion.com*us*en*us-money-transfer.html) where I got a "*** Not Acceptable " error code, three times. This issue was not resolved. I gave up trying to reach Western Union through their Interactive voice response system and trying to log into their webpage. Then I contacted you (Get Human),described the problem gave you a callback contact callback number and was advised I would get a live human at Western Union within * hours or so. I did not, nor did I hear from you until a couple days later. Get Human did not work out for me and neither did Western Union. I have since found another way to send my US Marine grandson in Okinawa a money transfer for a christmas gift.

GetHuman-tricel did not yet indicate what Western Union should do to make this right.

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What Do I Do If I'm Having Trouble Receiving a Payment from Western Union?What Do I Do If My Western Union Account Is Blocked?
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Western Union

Customer service issue
Reported by GetHuman-tricel
Dec 23rd, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 1349 others
0 customers following this

Timeline

GetHuman-tricel started working on this issue
Dec 23rd, 2019 11:37pm
GetHuman-tricel indicated the issue is not fixed yet.
Dec 27th, 2019 4:33am
GetHuman-tricel indicated the issue is not fixed yet.
Dec 27th, 2019 4:44am