We double check MTCN * ********** sender Margaret Claire J. Donato receiver: Li-Ting Wu...

GetHuman-mcjuan's customer service issue with Western Union from December 2018

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The issue in GetHuman-mcjuan's own words
We double check MTCN * ********** sender Margaret Claire J. Donato receiver: Li-Ting Wu ( taiwanese), receiver did not withdraw within the a month since we send this money worth Php *,***.** to her last Jan **, ****. She does not able to withdraw within one month due to she already in Taiwan and she want to withdraw that again last month Nov but she cannot withdraw. Since WU policy is can be claim or withdraw the amount within the month, they told to us to call your hot line but we are in the province we don't have enough call card to call about this issue.*How can I( Margaret Claire J. Donato) can withdraw or refund the amount of Php *,***.** for me to send again to her* or her authorized person to claim the money she is not always in the Philippines.**Hoping your immediate response for this matter is highly appreciated.
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Western Union

Customer service issue
Reported by GetHuman-mcjuan
Dec 5th, 2018 - a mon ago
I have an issue with Western Union too
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Seen by 2 customers so far
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GetHuman-mcjuan started working on this issue
Dec 5th, 2018 3:58am