On April *, **** I purchased a Western Union Money Order from Super * Foods in Whitefis...

GetHuman647123's customer service issue with Western Union from May 2018

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The issue in GetHuman647123's own words
On April *, **** I purchased a Western Union Money Order from Super * Foods in Whitefish, MT. in the amount of $**.**. The number of the money order is *********** made out to my DISCOVER account. I mailed it at the post office annex in the same shopping center. I also purchased another money order on the same day to pay my Capital One account. That one was received on April *th, ****. The money order made out to Discover never got there and as of today it has not been cashed. It is lost in the mail, I guess. I have mailed you a request to send me a form to fill out requesting some sort of action, but that would cost me $**.**, for a $**.** money order!! All I know is that you have my $**.**, and I am out of luck. So far your customer service has been atrocious, or not at all. Your website it confusing and ridiculous. It took me * days to actually talk to a real live person, & when I did, I could hardly understand him due to his thick accent and severe background noise. I don't know what to do. $**.** is a lot of money to me, and to spend $**.** to get back $** is absolutely ridiculous and a slap in the face. I am prepared to contact the Better Business Bureau on you people if this is not taken care of. I am serious. Hope you are enjoying my money.**Michelle Lee **********
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Western Union

Customer service issue
Reported by GetHuman647123
May 14th, 2018 - 10 mons ago
I have an issue with Western Union too
Not resolved
Seen by 5 customers so far
Similar issue to 659 others
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Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman647123 started working on this issue
May 14th, 2018 5:33pm