Our flight WS **** from Nassau to Toronto was diverted from Toronto to Quebec City on F...

GetHuman2222034's customer service issue with WestJet from February 2019

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The issue in GetHuman2222034's own words
I was trying to get reimbursed for accommodations as promised by West Jet representative ... Our flight WS **** from Nassau to Toronto was diverted from Toronto to Quebec City on Feb ** & then cancelled after waiting on the runway in Quebec City for several hours. When we finally got to the terminal & after a long wait, a West Jet representative arrived & said that West Jet would reimburse us for up to $***.** for accommodation, taxis etc. We are trying to get this money from West Jet.
GetHuman2222034 did not yet indicate what WestJet should do to make this right.
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WestJet

Customer service issue
Reported by GetHuman2222034
Feb 16th, 2019 - 8 mons ago
I have an issue with WestJet too
Not resolved
Seen by 3 customers so far
Similar issue to 706 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman2222034 started working on this issue
Feb 16th 4:02pm
GetHuman2222034 shared this issue with others over email
Feb 16th 4:02pm