Order number ** Order Number: ************ arrived wet. I want to return it but it i...

GetHuman638715's customer service issue with West Elm from April 2018

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The issue in GetHuman638715's own words
Order number ** Order Number: ************ arrived wet. I want to return it but it is a large rug. You need to it pick up.
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West Elm

Customer service issue
Reported by GetHuman638715
Apr 29th, 2018 - 6 mons ago
I have an issue with West Elm too
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Seen by 6 customers so far
Similar issue to 132 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman638715 started working on this issue
Apr 29th 12:27am