To whom it may concern,***I am writing on behalf of Stella Zanakis with the account num...

GetHuman-pzzanak's Close my account issue with Wells Fargo from October 2019

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To whom it may concern,***I am writing on behalf of Stella Zanakis with the account number ********* at Wells FarGo Bank in Houston Texas.*Mrs Zanakis is an elderly person with many health problems and gets very upset when she receives banking information on an account that she has closed many years ago. *We have contacted you several times in the past. On the phone and have written a letter as well informing you that when she closed the account many years ago. But for some reason, later on there was a balance of $*,** (three dollars and seventy seven cents).*We informed you through the phone and through the letter, to please take*keep this amount of money $*.** (three dollars and seventy seven cents) and not be bothered sending her anymore statements. *We would appreciate it, if you could take care of this once and for all so that Mrs Stella Zanakis will not be receiving any more statements from Wells FarGo Bank. *She cannot keep calling overseas because it is very expensive, and unreasonable to handle such a small matter over the phone being put on hold and passed from one person to the other* just to get someone to finally close this account and not to be receiving any more statements. * *I believe Mrs Zanakis was one of your best customers and since she has grown older and takes this seriously, it would be appreciated if you can finalize this matter, no matter how insignificant it may be for you.***Thanking you in advance,**Polly Zanakis

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Wells Fargo

Close my account issue
Reported by GetHuman-pzzanak
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 4499 others
0 customers following this

Timeline

GetHuman-pzzanak started working on this issue
Oct 17th, 2019 10:43am

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