Ref to ********** Ref to monies owed on account I have received numerous form letters w...

GetHuman2944500's customer service issue with Wells Fargo from May 2019

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The issue in GetHuman2944500's own words
Resolve issues with monthly mortgage payments * escrow shortage ... Ref to ********** Ref to monies owed on account I have received numerous form letters with different amounts asked having to change with my financial institution Suffolk Federal Credit Union. The letters are from Amy Wachter Senior Vice President Wells Fargo Home Lending I have received retaliatory threats from those delegated to resolve matter and failure to return calls to Berkeley County,S.C. Auditor's Office
Reps and time to resolve issue have been delayed as result of tardiness
Return phone cals to reps of Berkeley County S.C. Auditor's Office when messages are left on their voice mail
nearly * tears with payments on time and in full
Notified Wells Fargo*s Home mortgages **** useless as Wacters letters
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Wells Fargo

Home Mortgage
Customer service issue
Reported by GetHuman2944500
May 18th, 2019 - 2 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 3449 others
0 customers following this

Timeline

GetHuman2944500 started working on this issue
May 18th, 2019 12:43pm