hello, on the **th i traveled with american airline from florence sc to mli il, the fli...

GetHuman1399262's customer service issue with Wells Fargo from October 2018

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The issue in GetHuman1399262's own words
hello, on the **th i traveled with american airline from florence sc to mli il, the flight in CLT was delayed, & my phone got stolen. when i arrived in chicago my flight to moline was already gone, they offered me a free hotel at holiday inn, rosemont, the front desk told me that i have to provide my debit card too before they give me the room. i did and when i got into the room i tried to read all the rules & regulations because it was my first time to be there.To be honest, if i was aware, there is not way i could of used a room-phone and spend $***.** when my family is struggling after hurricane Florence, still live in the garage. i asked why they don't have a notice about the phone so everyone can be aware? she told me that everyone knows about... but i did not, I Would like to get the money back please, i think it's not fair that hey had things in room that had prices tags on them but there was no notice that says anything about phone calls and the cost

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Wells Fargo

Customer service issue
Reported by GetHuman1399262
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1357 others
0 customers following this

Timeline

GetHuman1399262 started working on this issue
Oct 23rd, 2018 7:58pm