GetHuman-southkor's customer service issue with WeChat from November 2018

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The issue in GetHuman-southkor's own words
Dear Sir or Madam,**I have discovered that a substantial amount of money was taken from my WeChat pay account that I did not authorize. I was out in Shanghai last week and there are are transactions that are genuine. However * amounts were frequently taken out. I was therefore inquiring how I can have this fraud investigated and hopefully get my money return. Any help you can give me will be greatly received.**Many Thanks**Simon Delaney
I want to know how to investigate these stolen payment s
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WeChat money
Customer service issue
Reported by GetHuman-southkor
Nov 25th, 2018 - 10 mons ago
I have an issue with WeChat too
Seen by 5 customers so far
Similar issue to 558 others
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Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
GetHuman-southkor started working on this issue
Nov 25th, 2018 6:50am
GetHuman-southkor indicated the issue is not fixed yet.
Nov 25th, 2018 9:10am