****o there, *I needed to uninstall and reinstall my wechat app and as a result all my...

GetHuman-sofisunf's customer service issue with WeChat from June 2018

Help with my WeChat issue
****o there, *I needed to uninstall and reinstall my wechat app and as a result all my chat history with my friend was deleted. I would appreciate if you help me have those conversations back. *Thank you!
I trust that WeChat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-sofisunf
Jun 7th, 2018 - 12d ago
I have an issue with WeChat too
Fixed
Seen by 13 customers so far
Similar issue to 540 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-sofisunf started working on this issue
Jun 7th 1:25am
GetHuman-sofisunf indicated the issue is not fixed yet.
Jun 7th 2:29am
GetHuman-sofisunf indicated the issue is not fixed yet.
Jun 7th 4:45am
GetHuman-sofisunf indicated the issue is not fixed yet.
Jun 8th 6:19am
GetHuman-sofisunf indicated the issue is not fixed yet.
Jun 8th 6:54am
GetHuman-sofisunf indicated the issue is not fixed yet.
Jun 8th 7:15am
GetHuman-sofisunf indicated the issue is not fixed yet.
Jun 8th 7:17am
GetHuman-sofisunf indicated the issue is not fixed yet.
Jun 11th 6:22am
GetHuman-sofisunf indicated the issue is not fixed yet.
Jun 11th 10:13pm
GetHuman-sofisunf indicated the issue is not fixed yet.
Jun 11th 10:19pm
GetHuman-sofisunf indicated the issue is not fixed yet.
Jun 12th 5:10am