WeChat QuickPay p***word lock**ID: cschuldt*Request: I would like to *unlock* and reset...

GetHuman631066's tech support issue with WeChat from April 2018

Help with my WeChat issue
WeChat QuickPay p***word lock**ID: cschuldt*Request: I would like to *unlock* and reset my quickpay p***word so that I can use wechat quickpay.*Problem: Unable to use Quick Pay - account locked for failed p***word attempts.*Trying to reset p***word by adding bank card adds message "Incorrect Account Status".*Previous bank card is not available for use, attempting with new ICBC card.**Thanks for your help!
I trust that WeChat will make this right and come up with a resolution that is fair.
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WeChat

tech support issue
Reported by GetHuman631066
Apr 26th, 2018 - 3 mons ago
I have an issue with WeChat too
Fixed
Seen by 5 customers so far
Similar issue to 175 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman631066 started working on this issue
Apr 26th 2:59pm
GetHuman631066 indicated the issue is not fixed yet.
Apr 27th 3:04am
GetHuman631066 indicated the issue is not fixed yet.
Apr 28th 12:32pm
GetHuman631066 indicated the issue is not fixed yet.
Jun 1st 9:05am