My messages are not being received nor am I receiving messages from the people on my co...

GetHuman-melkorgu's customer service issue with WeChat from June 2018

Help with my WeChat issue
The issue in GetHuman-melkorgu's own words
Get and send messages to my girlfriend in China ... My messages are not being received nor am I receiving messages from the people on my contact. This is appalling and I cannot find any information on what could be causing it, nor how to fix it. She is still able to send and receive messages from her family so I think it is something wrong on my end.
Why was this marked as fixed when nothing was resolved?
Making it so I can send and receive messages from account XXE*DRB
New customer, only for a few months now
I have scoured the internet and nothing seems relevant to this. Please help me out.
I have an issue with WeChat too
How GetHuman-melkorgu fixed the problem
We are waiting for GetHuman-melkorgu to fix the problem and share the solution with the rest of us customers.
Please help with my WeChat issue
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Customer service issue
Reported by GetHuman-melkorgu
Jun 3rd, 2018 - 4 mons ago
I have an issue with WeChat too
Fixed
Seen by 7 customers so far
Similar issue to 679 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-melkorgu started working on this issue
Jun 3rd 6:34am
GetHuman-melkorgu indicated the issue is not fixed yet.
Jun 4th 1:13pm
GetHuman-melkorgu indicated the issue is not fixed yet.
Jun 4th 1:13pm
GetHuman-melkorgu indicated the issue is not fixed yet.
Jun 4th 1:13pm
GetHuman-melkorgu indicated the issue is not fixed yet.
Jun 4th 1:20pm
GetHuman-melkorgu indicated the issue is not fixed yet.
Jun 4th 1:23pm