I ordered some chairs last week from Wayfair. I had looked at them a few weeks ago on J...

GetHuman-dcannoy's Complaint issue with Wayfair from June 2020

Help with my Wayfair issue
First: share to improve GetHuman-dcannoy's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dcannoy may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman-dcannoy's own words
I ordered some chairs last week from Wayfair. I had looked at them a few weeks ago on Joss and Main (not knowing there are several sister stores). The price had increased a lot, called to check and I had a **% coupon in my email so it brought them back down some. I asked about upcoming reductions, said they did not know but probably would not be that soon, so I went on and ordered. On Sun, June **) I looked and they were only $***!!!. I feel I deserve a refund for the difference in price. I did not realize how these stores operate about changing prices all the time. But it was just a very few days after being told they would probably not be reduced that much soon. I call about * days VERY SOON! NOT A HAPPY CUSTOMER but I do like the chairs. My name is Deborah Cannoy. don't have my order number with me but phone on record is ***-***-****. I also ordered several area rugs, like the looks but a little thin. This is my first experience with Wayfair and to be honest I must say I like the product but hate the way you do business!

GetHuman-dcannoy did not yet indicate what Wayfair should do to make this right.

How GetHuman-dcannoy fixed the problem

We are waiting for GetHuman-dcannoy to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Wayfair customer problems.
How Do I Get a Refund from Wayfair?How Do I File a Complaint with Wayfair?How Do I Return Something to Wayfair?How Do I Track My Order with Wayfair?How Do I Cancel My Order with Wayfair?
Do you have a customer issue as well?
We can help you get Wayfair's attention and get better help faster. Tap below to get started.
Having Wayfair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Wayfair

Complaint issue
Reported by GetHuman-dcannoy
Jun 22nd, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 6463 others
0 customers following this

Timeline

GetHuman-dcannoy started working on this issue
Jun 22nd, 2020 5:38pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies