Ordered and received my first wayfair purchase! Eric, my wayfair customer service assoc...

GetHuman-lferrara's customer service issue with Wayfair from December 2019

Help with my Wayfair issue
The issue in GetHuman-lferrara's own words
Ordered and received my first wayfair purchase! Eric, my wayfair customer service associate was great. The Eddie Bauer bedspread is great! However, I did not receive an email with my order information (I did not receive any email from wayfair!) Today I received * text messages informing me my package was shipped* then my package arrived.*Please send me my order information ASAP via email for my records including all pertinent information about my order, especially the price!*I have the order confirmation Eric provided me when I placed the order:***********. My email is: *****@***.com*I am going to worry about this until I get the information re my order.*Thank you so much, Linda Ferraraccio, ** Shamoran Dr. Dubois, PA *****.

GetHuman-lferrara did not yet indicate what Wayfair should do to make this right.

How GetHuman-lferrara fixed the problem
I called wayfair and spoke to a wonderful customer service prrson
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Wayfair

Customer service issue
Reported by GetHuman-lferrara
Dec 10th, 2019 - 2 years ago
Fixed
GetHuman-lferrara shared how to fix
Seen by 16 customers so far
Similar issue to 3869 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account

Timeline

GetHuman-lferrara started working on this issue
Dec 10th, 2019 5:40am
GetHuman-lferrara confirmed the issue is fixed. Hooray!
Dec 10th, 2019 2:50pm
GetHuman-lferrara confirmed the issue is fixed. Hooray!
Dec 10th, 2019 5:36pm

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