I’m in the tried and true program and I’ve had nothing but trouble. I’ve called them nu...

GetHuman3842694's customer service issue with Wayfair from October 2019

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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman3842694's own words
I’m in the tried and true program and I’ve had nothing but trouble. I’ve called them numerous times trying to fix this and all I get is a runaround and lame excuses. I have two orders that I ordered on September **, and they’ll not be here until December because someone forgot to place my order. Really?! Now when I go in and try to order anything it tells me it’s ***% gone. So I can’t get anything that I want from the program. I called about that and was told that if I found something that I wanted to let him know and he’d place the order. I told him what I had tried to order was on the cart, and it was trying to charge me for it. He told me no, at first he said it wasn’t in the program, then he said it had already been spoken for. Well of course it had. But there were more. And to be fair my wishes should have been met. This is ridiculous the way they treat me about this.

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Wayfair

Customer service issue
Reported by GetHuman3842694
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 228 customers so far
Similar issue to 7973 others
0 customers following this

Timeline

GetHuman3842694 started working on this issue
Oct 28th, 2019 4:54pm

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