I order my bed but I wrote again. I’m in Sweden, I will not arrive until August **th so...

GetHuman-liaisold's customer service issue with Wayfair from July 2019

Help with my Wayfair issue
The issue in GetHuman-liaisold's own words
I order my bed but I wrote again. I’m in Sweden, I will not arrive until August **th so please let the bed stay in your store. I am not shore yet where I will move. I asked if you could help me with my bedroom fix the bed so one room would be done- jetlag &my Dog need to sleep when we arrive. You did ask about how to get in, I will fix that. You shipped my bed anyway & it’s at a place I’m not going to live in. Turned them down, Luxury Apartments. I don’t now how it works in USA...yet. This would be fixed by them I bought it from. Put it in the back of the store & wait until I’mon my way & the peopled moved out. I’m just use to that if something was wrong. (IKEA would already picked it up & let it stay in a storage until I was in USA.) It’s like you have read some of the letter, but didn’t pay attention attention to the most important. Which I wrote in my presentation email. When we “talked” about you helping me fix the bedroom-jetlag for shore. Because I don’t know how things like this go so wrong I don’t know what options there is? So I ask you kindly* Please take my bed away from that place asap. I can’t do anything from Sweden, you need to help me, let it stand in a Storage isn’t there a Waifair store in Florida* thought I bought my things from that store. I need to buy more, like quilt mattresses, maybe a glas so Bowie.-my Pomeranian can drink warer

GetHuman-liaisold did not yet indicate what Wayfair should do to make this right.

How GetHuman-liaisold fixed the problem
I got an email today from a Woman named Chey. She wrote that she took full responsibility for this. She had called me but no answer. She want me to write my phone number on my account but it only takes American phonenumbers. Anyone that knows how I should do.*Wayfair.com & The Wayfair Team. No number or email to her. But the bed is still at the wrong address. But I do believe her. *-* days & she has moved it. What’s wrong is that Wayfair want to move the bed to my address. It’s living people there! I cant move in until August **th so they can’t move it there.
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Wayfair

Customer service issue
Reported by GetHuman-liaisold
Jul 13th, 2019 - 2 years ago
Fixed
GetHuman-liaisold shared how to fix
Seen by 9 customers so far
Similar issue to 5755 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Billing Address on Account

Timeline

GetHuman-liaisold started working on this issue
Jul 13th, 2019 2:56pm
GetHuman-liaisold indicated the issue is not fixed yet.
Jul 14th, 2019 12:44pm
GetHuman-liaisold indicated the issue is not fixed yet.
Jul 14th, 2019 12:45pm
GetHuman-liaisold indicated the issue is not fixed yet.
Jul 14th, 2019 12:49pm
GetHuman-liaisold confirmed the issue is fixed. Hooray!
Jul 14th, 2019 3:16pm
GetHuman-liaisold confirmed the issue is fixed. Hooray!
Jul 14th, 2019 3:16pm
GetHuman-liaisold confirmed the issue is fixed. Hooray!
Jul 14th, 2019 6:14pm