Hello, **I ordered a Toy Box (Racing Driver Toy Box by Roba) for my pregnant sister in...

GetHuman-imogenho's customer service issue with Wayfair from January 2019

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The issue in GetHuman-imogenho's own words
Hello, **I ordered a Toy Box (Racing Driver Toy Box by Roba) for my pregnant sister in law, that was supposedly delivered, however she still has not received it. I made a typing error on the product* I put down the post code M* *PG and it was supposed to be M* *GP. The rest of the address was correct: ** Bugle Close, Salford, Manchester. I've tracked the parcel and it was signed for by a person called PEDRO in Middleton on Friday **th at **:**. *The reason why I am emailing you, is because DPD who delivered it are not being helpful at all. *It does not tell me which address it was delivered to, only that it has been delivered to Middleton and to a person called Pedro. *Also, when I put the post code in M* *PG into google maps, this isn't a valid post code, therefore the driver still should have delivered my item to the correct address ** Bugle Close, Salford, Manchester. *I am emailing yourselves because I am very upset with the response (lack of) response I have had from DPD, I am confused as to where my parcel is, as this was supposed to be a present for my pregnant sister in law and my brother for the birth of their baby next month. *I cannot understand how DPD have managed to deliver it to somewhere in Middleton, when they had the rest of the address in which was correct? **Please could you assist with this situation.**The item was addressed to Ruth Appleby. **Thank you, **Kind regards *Imogen

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Wayfair

Customer service issue
Reported by GetHuman-imogenho
Jan 23rd, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2691 others
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GetHuman-imogenho started working on this issue
Jan 23rd, 2019 10:39am