Before contacting them, items GetHuman-pdgroveb may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Billing Address on Account
The issue in GetHuman-pdgroveb's own words
I think someone from the website maintenance department needs to repair the calculator in your system. I am working on an order to submit. I placed in my cart two items so far. A can storage rack for $**.** and a storage item for china plates for **.**. This should give me a subtotal of $**.**. However, my subtotal says $**.**. This is before ANY tax or shipping has been applied. What provokes me is how many people submit orders without checking this and how much has Wayfair been scaming from customers? I don't see ANY possible explanation for when two items in my cart add to one value but yet the subtotal states one $*.** higher. This is a problem, isn't it. I added NOTHING else to the order or cart and the merchandise cost is right there.
GetHuman-pdgroveb did not yet indicate what Wayfair should do to make this right.
I have an issue with Wayfair too
How GetHuman-pdgroveb fixed the problem
We are waiting for GetHuman-pdgroveb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.