Service failure, cracked screen, won’t allow me to revive service after airtime was add...

GetHuman-l_tckl's customer service issue with Walmart Product Care Plan from June 2018

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The issue in GetHuman-l_tckl's own words
Service failure, cracked screen, won’t allow me to revive service after airtime was added, told to factory reset phone, confirmation code not able to send due to no service
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Walmart Product Care Plan

Customer service issue
Reported by GetHuman-l_tckl
Jun 25th, 2018 - 4 mons ago
I have an issue with Walmart Product Care Plan too
Not resolved
Seen by 5 customers so far
Similar issue to 192 others
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Timeline
GetHuman-l_tckl started working on this issue
Jun 25th 1:09am