Walmart Canada Order ************** - Toronto*Billing Overcharge******@***.com*George R...
GetHuman5822438's Complaint issue with Walmart (Canada) from March 2021
27 views | 552 similar | 0 following
Help with my Walmart (Canada) issue
First: share to improve GetHuman5822438's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5822438's next move: try calling Walmart (Canada) again.
The best way to get your problem resolved is to tap the button below to start calling Walmart (Canada). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5822438 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5822438's own words
Walmart Canada Order ************** - Toronto*Billing Overcharge******@***.com*George Rothman**When I placed this order, I used code CANADA** and received e-voucher CABDSGC*Z* for $** off this order. When I submitted the order and applied the e-voucher, $** discount was accepted and deducted from the total to be charged to my credit card.**The total for the final order after it was delivered shows $** extra, with the $** discount cancelled for some reason! My credit card has now been charged $**.** (**.****.**), instead of $**.**. One of Walmart's reps informed me that the $** discount was reversed because I added one item to my order (for $*.**) the day before delivery. My account and the order confirmation email indicated that I could edit my order up to ** p.m. the day before delivery, which I did for one small item only. Cancelling any discount for adding an item does not show anywhere on Walmart's website or in emails advising me about the deadline to edit or the email confirmation of the additional item.**Why was my $** discount cancelled, in spite of the valid e-voucher? If due to a minor change before the deadline, without notification to me, that would be unfair, deceptive, unreasonable, illogical, unethical and illegal!!**I want the $** discount credited now to my credit card on file. Please review and confirm promptly**Thank you.*George Rothman*Tel. ***-***-****
GetHuman5822438 did not yet indicate what Walmart (Canada) should do to make this right.
I have an issue with Walmart (Canada) too
How GetHuman5822438 fixed the problem
We are waiting for GetHuman5822438 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.