To whom it may concern,*Today as in January **th at noon I went to Walmart to actually...

GetHuman-kcobbe's customer service issue with Walmart (Canada) from January 2019

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The issue in GetHuman-kcobbe's own words
To whom it may concern,*Today as in January **th at noon I went to Walmart to actually get my hair done at their smart style salon on Betts Ave in Blairemore, Saskatoon, Sk. The hair dresser there is one of the best I have ever experienced and extremely friendly. I been seeing her for a year now. After spending * hours there I then went and purchased a mascara, * Valentine’s Day cards, * face masks and a pack of gum and took out ** dollars in cash. After paying for those items I was waiting around frustrated having a hard time getting a hold of a cab driver (I don’t drive, I have an anxiety disorder) and walking around back and forth for my cab to come, after half an hour I finally saw it and I sped up to walk out to catch it around *pm. Doing so female Walmart greeter asked to see my bag and was extremely rude to me. I have no problem what so ever showing what I’ve purchased, their just doing their job,I have nothing to hide but it’s the tone she gave me and the attitude was extremely unfair. She asked about every detail and I had to even show her everything and made it sound like I stole the cards ( I have my receipts I even used a coupon of them) I had to even show her the ** dollars in * ** dollar bills out I took out to pay for my cab, and asked me “what’s all this about”. I understand the security and safety which is needed and that Walmart may be more prone to theft and I deeply apologize for that, I do all my grocery shopping and other needs there, it’s one of my favourite places to shop, and I’m sorry so many people have ruined it for others. I also understand that maybe I looked a little odd pacing around and then all of a sudden speeding up to get out of the store, but I do have anxiety and I deal with it the best I can, I know that employees can’t discriminate someone because anybody no matter who you are could steal something but she was extremely rude to me, not a have a nice day after, nothing. I work hard for my money like everyone else does and after spending over *** dollars there I was treated poorly and that I was some criminal, all I wanted to do was to catch my cab to get out of the weather of it being -***. I’m not looking for anything or trying to get anything free I’m just really disappointed with how I was treated, I was really embarrassed.*Thank you for taking the time to read this * *Kelly

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Walmart (Canada)

Customer service issue
Reported by GetHuman-kcobbe
Jan 19th, 2019 - 4 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 463 others
0 customers following this

Timeline

GetHuman-kcobbe started working on this issue
Jan 19th, 2019 11:05pm