Good afternoon, **I ordered this product and called numerous times for this product to...

GetHuman-kookoobu's customer service issue with Walmart (Canada) from December 2018

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The issue in GetHuman-kookoobu's own words
Good afternoon, **I ordered this product and called numerous times for this product to be delivered and was assured that it would be, every time I called Walmart.ca, but now I get an email saying they will refund me. I do not want a refund. I want the product delivered to the address to which I told them the numerous times I called. Please help me with this item being delivered. This was my first online purchase and It is becoming a nightmare**Please **Thank you****Dear Nancy*We have received your request to make a return. We will send you an email with your mailing label and return shipping instructions within ** hours. We're sorry that your order didn't meet your expectations.**Your request for a refund of CA $***.** was received on December **, **** and will be credited to your original payment method.**Please note:*The refund will be credited to your original method of payment once the item is received at the Return Centre.*Please find the details of the items you are returning listed below as well as the refund amounts and return requirements.***Original Order Information*Order Number:***********Order Date:November **, *****Shipped To:****** rue Denis-Jamet **MONTR*AL QC H*E *V***RMA* ******* * Return Requested: December **, *****Return These Items*Reason for Return*Qty*Item Price*Amount to Refund*Return By*Tax Code*Proscan **" *K UHD Smart TV*Undeliverable****$***.***$***.************E**Pending Refund Summary*Item Subtotal:*$***.***Shipping C :*$*.***GST ********* RT**** @ *.*% :*$**.***QST ********** TQ**** @ *.**% :*$**.***Pending Refund Total:*CA $***.**

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Walmart (Canada)

Customer service issue
Reported by GetHuman-kookoobu
Dec 4th, 2018 - 3 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 394 others
0 customers following this

Timeline

GetHuman-kookoobu started working on this issue
Dec 4th, 2018 7:30pm