Hi *I ordered the Madden ** PS* game last Thursday November **, ****. *I had to call to...

GetHuman-tjrocks's customer service issue with Walmart (Canada) from November 2018

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The issue in GetHuman-tjrocks's own words
Hi *I ordered the Madden ** PS* game last Thursday November **, ****. *I had to call today because the status on line said preparing the package and it has been a week*Order number is **********.**I am surprised at the Walmart on line ordering system. I order from Amazon, the bay etc. and I have never experienced such a lack of communication or movement on an order. No estimated delivery date.**According the individual I spoke with he was escalating this to the warehouse so my shipment would be sent. I should not have to follow up to get my order shipped.**This is my first experience buying on line from Walmart and I must say I am not impressed at all. **Please advise as to why it is taking so long to have this shipped to the Waterdown store for my pick up.
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Walmart (Canada)

Customer service issue
Reported by GetHuman-tjrocks
Nov 29th, 2018 - 9 mons ago
I have an issue with Walmart (Canada) too
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GetHuman-tjrocks started working on this issue
Nov 29th, 2018 4:21pm