I went to Walgreens in Little Silver, NJ on Friday, *******. I picked up * out of * pre...

GetHuman-gaylejap's customer service issue with Walgreens from January 2019

4 views
 | 
287 similar
 | 
0 following
Help with my Walgreens issue
Next: our robot will wait on hold for GetHuman-gaylejap to get a Walgreens rep on the line!
Always use the GetHuman Phone tocall Walgreens. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-gaylejap's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gaylejap may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-gaylejap's own words
I went to Walgreens in Little Silver, NJ on Friday, *******. I picked up * out of * prescriptions. The *th was held up due to an insurance issue. It was held up for several days. Sunday in the wee hours of the morning I separated my meds into individual containers as I always do. I was short by about ** pills in my Potassium prescription. I went to the pharmacy to pick up the delayed script on Tuesday, ******* and told them of the shortage. They refused to make up the difference because instead of them being over they were short by **. I have used this pharmacy for over * years. I have no reason to make this up. The phamacist obviously must think I’m stupid. She actually told me that she couldn’t help me because I should have brought in the bottle with the shortage. If I was dishonest I would have removed pills and taken them out. I am an RN and not a liar. I have had shortages before but only one * or * pills. No big deal but ** is a problem. I find it absolutely disturbing that Walgreens cannot believe a good customer. My insurance allows me to go to another pharmacy for less $. Until now I have used Walgreens due to convenience as well as pleasant employees. I am seriously rethinking my decision. As I said earlier I was shorted about ** pills out of **. They were short **. What if I was short **. That’s **. With that number I would be concerned that perhaps an employee is skimming pills rather than an established customer lying. Remember, this is only potassium, not a narcotic. *Thank you for your assistance!
GetHuman-gaylejap did not yet indicate what Walgreens should do to make this right.
I have an issue with Walgreens too
How GetHuman-gaylejap fixed the problem
We are waiting for GetHuman-gaylejap to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Walgreens's attention and get better help faster. Tap below to get started.
Having Walgreens issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Walgreens email you?
This email address isn't valid
Follow this issue
See how GetHuman-gaylejap fixes it.
This email address isn't valid

Walgreens

Customer service issue
Reported by GetHuman-gaylejap
Jan 16th, 2019 - a mon ago
I have an issue with Walgreens too
Not resolved
Seen by 4 customers so far
Similar issue to 287 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gaylejap started working on this issue
Jan 16th 1:48pm