Bought a microwave. It took * days to receive. When I received it, it was not *.* cu ft...

GetHuman4819439's customer service issue with WalMart from May 2020

Help with my WalMart issue
The issue in GetHuman4819439's own words
Bought a microwave. It took * days to receive. When I received it, it was not *.* cu ft but *.* cu ft. I was told there would be a refund of $** and never received it. Waited on hold for hours a *nd time, was told I'd be refunded, it never happened again. Waited a third time and was told told I would refunded only $** and that in * days I'd receive an email letting me know whether I was refunded $** or $**. It's been a week and no refund has happened. Very disappointed that Walmart is being shady lately and using deceptive practices. Will start shopping elsewhere after this.

GetHuman4819439 did not yet indicate what WalMart should do to make this right.

How GetHuman4819439 fixed the problem
I called Walmart myself as I don't think gethuman actually works. I waited ** minutes and they handled the situation finally. They finally gave me the refund that had been documented in the account the past * phone calls.
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WalMart

Customer service issue
Reported by GetHuman4819439
May 22nd, 2020 - 3 years ago
Fixed
GetHuman4819439 shared how to fix
Seen by 8 customers so far
Similar issue to 3780 others
0 customers following this
Items needed
Your order number
Your Billing Address
Email address on the account (if applicable)
Order number
Billing address

Timeline

GetHuman4819439 started working on this issue
May 22nd, 2020 4:28pm
GetHuman4819439 confirmed the issue is fixed. Hooray!
May 22nd, 2020 8:46pm

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