I bought a bike over *months ago with a protection plan and a few weeks ago i tried to...

GetHuman3088698's customer service issue with WalMart from June 2019

Help with my WalMart issue
First: share to improve GetHuman3088698's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3088698 may need:
Your order number, Your Billing Address, Email address on the account (if applicable), Order number, and Billing address
The issue in GetHuman3088698's own words
I bought a bike over *months ago with a protection plan and a few weeks ago i tried to use it because the bike started to malfunction due to manufactures defect so i did the steps made a claim and then square trade said that the manufacturer wood sill cover what was wrong with it so I contact the manufacturer they sent me the part I had to put it on. So I try to put it on I couldn't get the pedal off to get the part on I took it into Walmart asked if the bike assembler could do it they said yeah then he called me back this weekend saying they don't do pedal bearings and there's nothing they could do for me I then try to make another second claim through SquareTrade they still denied me saying manufacturer will cover it. I just want to get another bike so a gift card for the amount that I paid for my bike because Walmart is the one that should be dealing with the manufacturer if this is the case it's not my fault and I've been going round and round trying to get this solved and it's still not solved and it's been * and *** Weeks

GetHuman3088698 did not yet indicate what WalMart should do to make this right.

How GetHuman3088698 fixed the problem

We are waiting for GetHuman3088698 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get WalMart's attention and get better help faster. Tap below to get started.
Having WalMart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

WalMart

Customer service issue
Reported by GetHuman3088698
Jun 14th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 5309 others
0 customers following this

Timeline

GetHuman3088698 started working on this issue
Jun 14th, 2019 8:45pm
GetHuman3088698 indicated the issue is not fixed yet.
Jun 15th, 2019 5:40am
GetHuman3088698 indicated the issue is not fixed yet.
Jun 15th, 2019 5:45am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies