I purchase a car battery there and the auto tech told me that the most powerful battery...

GetHuman-solardav's customer service issue with WalMart from October 2018

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Help with my WalMart issue
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The issue in GetHuman-solardav's own words
I purchase a car battery there and the auto tech told me that the most powerful battery you sell is a ** with *** cranking amps and it would work for my vehicle which is a ** Cadillac Seville fully loaded all electric so I purchased the battery three weeks later it was dead so I thought I had a problem with the vehicle's electrical system therefore I spent $*** to do an electrical diagnostic on the system which in turn turned up nothing except that the technician told me that the battery cranking amps has to be at least *** for that type of vehicle so I try to take the battery back to Walmart they don't want to refund my money they kept my original battery and I explain to them that they don't sell a battery powerful enough for my vehicle and they keep wanting to give me another of the same battery which will not work in my vehicle what I would like for my inconvenience is my refund of the money I paid for the battery plus the core charge for the battery they kept and some kind of gift card for all this aggravation that I've had to endure over the last * months and I would also like my hundred and $** back for the electronic diagnostic that I've done on the vehicle just to find out it was the battery all alone I've had to call GEICO three times for jumps because when I wake up in the morning the battery is dead I've had to pay a couple of people for a jump I've also bought a battery recharger which I'm using now to charge the battery * hours every day before I leave in the morning so I found the battery for my vehicle Napa has it and I'm going to purchase it there in the meantime I would like for my refund I do have a sales receipt please contact me as soon as possible thank you I've been put through the ringer on this and I don't appreciate it I spend a lot of money in Walmart it is my One Stop Shop store and I am highly and totally disappointed in the way I've been treated in this matter
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Customer service issue
Reported by GetHuman-solardav
Oct 19th, 2018 - 3 mons ago
I have an issue with WalMart too
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GetHuman-solardav started working on this issue
Oct 19th, 2018 4:39pm
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Oct 19th, 2018 4:40pm