I tried to order a mattress pad, but the website wouldn't allow the order due to a codi...

GetHuman1362054's customer service issue with WalMart from October 2018

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The issue in GetHuman1362054's own words
place an order ... I tried to order a mattress pad, but the website wouldn't allow the order due to a coding error on walmart's end, called several times before this was resolved. When I was able to place an order, Walmart cancelled the order the next day with no explanation, Finally, ordered again, and they shipped it to the wrong location. Customer Service agents I've spoken with have been rude, unable to be understood due to poor english speaking, and unwilling to assist me. I just want my item, at the store I requested it at (Walker, LA). Order ********-******.
it took several calls and chat before I was able to place this order, and now the representatives are very rude and blame me
Just send my item to the right store, stop expecting me to fix your error.
I have been a walmart customer for *** years and spend thousands of dollars per year
I spoked and chatted with several reps, none of whom can or will help me
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Customer service issue
Reported by GetHuman1362054
Oct 17th, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 1863 others
0 customers following this


GetHuman1362054 started working on this issue
Oct 17th, 2018 5:00am