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Order ********** I ordered basketballs and * packs of silver sharpies for a no...

GetHuman1350762's customer service issue with WalMart from October 2018

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The issue in GetHuman1350762's own words

Order ************** **I ordered ** basketballs and * packs of silver sharpies for a non-profit organization finale! They were suppose to be picked up tomorrow, Tuesday Oct **!! Well we got a call from Kathy Durant (Manager at Dave ward walmart in conway AR) saying the UPS shipment came in but she’s sending it back as damaged bc it was opened and missing the majority of our order. She didn’t know if it was stolen. We’ve already paid for our purchase (part with credit card and part with gift card). We’re needing our original shipment shipped ASAP and gotten to us at the conway Walmart (Dave ward) For us to pick up as soon as possible. So can y’all get that original order together and ship today? We need by Thursday or Friday!!! Call Marissa (me) if you have any questions! Or Kathy will be working till ** today at Walmart and said you could call if you have questions regarding what happened. My phone number is *-***-***-**** **Thank you tons!

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How Do I Request a Refund to a Gift Card from Walmart?How Do I Buy a Gift Card from Walmart?How Do I Check the Balance on My Walmart Gift Card?How Do I Send Someone a Walmart Gift Card?How Do I Use My Walmart Gift Card for My Purchase?

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WalMart

Customer service issue

Reported by GetHuman1350762

Oct 15th, 2018 - 4 years ago

I have an issue with WalMart too

Not resolved

Seen by 13 customers so far

Similar issue to 1851 others

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Timeline

GetHuman1350762 started working on this issue

Oct 15th, 2018 8:54pm

GetHuman1350762 used the GetHuman Phone to get a rep from WalMart on the line without waiting on hold

Oct 16th, 2018 9:08pm

GetHuman1350762 did not talk with customer support